Privacy

PRIVACY POLICY VINCCI OSLO AS

This Privacy Policy was updated on March 27, 2019. Vincci Oslo AS (Vincci) focuses on safeguarding and protecting the privacy of our customers. We process personal data in accordance with the current legislation, including the Personal Data Act and the Personal Data Regulations. Personal data is any information and assessment about an identified or identifiable natural person (GDPR Article 4 no. 1). Typical personal data includes name, address, phone number, email, and national identity number. This privacy policy describes what personal data we receive and collect when you order and use services from Vincci, as well as what we do to protect the personal data. You should familiarize yourself with the content of this privacy policy. By ordering and using our services, you consent to us processing personal data in accordance with this privacy policy and the framework set by the current legislation.

1. DATA CONTROLLER

Vincci is responsible for the processing of personal data in connection with all services provided by Vincci. Data controller means the one who alone or jointly with others determines the purposes and means of the processing of the personal data (GDPR Article 4 no. 7). The data controller is the one who has the overall responsibility for ensuring that personal data is processed in accordance with applicable privacy legislation.

2. OUR USE OF PERSONAL DATA

2.1 Registration and collection of personal data

Vincci processes the personal data you provide when you register with us and information you voluntarily provide, for example, information about name, address, email address, mobile number, and account number/card number. In addition, Vincci continuously collects and processes information about your customer relationship with us, for example, information about which goods you purchase.

2.2 What personal data is used for

We use personal data to manage the customer relationship, complete deliveries, and invoice your purchases. We may also use personal data to tailor the content we offer to your interests, analyze consumption/market trends, and improve our services.

2.3 USE OF COOKIES

On www.vincci.no, cookies are used to make www.vincci.no more user-friendly. Cookies are small text files stored on your computer, phone, or tablet when you visit a website. Cookies help the website remember your settings (e.g., username, language, text size, and other preferences) for a certain period. Cookies are also used to improve functionality, to collect information for analysis purposes, or for marketing purposes. Vincci collects de-identified and anonymized data about visitors to www.vincci.no. The purpose of the collection is to produce statistics used to improve and further develop content on the website and in the online store. Examples of information collected are: how visitors use the website, which website the user comes from, how many visit the different pages, how long the visit lasts, what they click on, what they buy, and which browsers are used. The data is processed in a de-identified and aggregated form. De-identified means that we cannot trace the information we collect back to the individual user. The IP address is anonymized and cannot be used to identify you as an individual. Aggregated level means that all data is combined into a group and that data is not processed individually. Vincci uses analysis tools from Google Inc ("Google") on its website and blog; the information is stored with Google. Information from this tool is not shared with other parties. On www.nettvett.no you can read about how to set your browser to accept/reject cookies, and get tips for safer internet use. Please note that if you decline cookies, it may affect the functionality and user experience on our website as well as other websites.

2.4 USE OF FACEBOOK PIXEL: TRACKING ON FACEBOOK, INSTAGRAM, AND MESSENGER

Facebook owns Instagram, Messenger, Instant Articles, and Audience Network, and the use of Facebook pixel therefore also covers these channels. A Facebook pixel is a plug-in or software located on our website that collects information for Facebook. The pixel collects information from the cookies in your browser and sends this back to Facebook where the information is collected with data from your Facebook profile. Information collected may be related to your user behavior (demographic data such as age, gender, interests) or actions you perform such as clicking on links. The information is only available at an anonymized and aggregated level. The information is used for analysis purposes, targeted advertising based on your user behavior (remarketing), and to identify target audiences for advertising that have a profile similar to yours and therefore have a potential opportunity to have a similar behavior pattern or need. When using Facebook in connection with advertising, Facebook will in most cases be the data controller. However, there are some exceptions: Use of Facebook Lead Ads, a tool for collecting email addresses via Facebook pages, where both Facebook and Vincci will be data controllers. If Vincci uses this tool, information about the user's rights will be clearly stated in the advertisement where the user voluntarily provides personal data. Uploading existing email lists for targeted advertising on Facebook. If Vincci uses this tool, it will only be directed to potential customers who have voluntarily given their consent to this.

3. COMPILATION OF PERSONAL DATA

Vincci reserves the right to use the compiled data to customize our offers and marketing communications to our customers.

4. SPECIFICALLY ABOUT THE USE OF PERSONAL DATA IN CONNECTION WITH MARKETING

We use personal data to provide you with information about goods that you may be interested in. If you are or have been a customer, you may, under the terms of the service, have consented to receive electronic communication as a customer. Vincci may then send you inquiries based on the consent you gave in that regard. Vincci also uses SMS and other digital communication channels for marketing to customers. This marketing is carried out in accordance with current legislation. If you do not wish to receive such inquiries, you can opt out at any time free of charge. If you are not or have not been a customer, we will use electronic marketing, for example, sending newsletters, if you have explicitly consented to receive such marketing communications.

5. RETENTION AND STORAGE OF PERSONAL DATA

We store personal data in accordance with applicable legislation and at all times have measures in place to ensure the requirements for confidentiality, availability, and integrity. Your personal data will only be stored as long as Vincci has a legitimate need for it, and in any case no longer than what is required by current legislation. When Vincci no longer has a legitimate need to store personal data, the data will be deleted or anonymized.

6. DISCLOSURE OF PERSONAL DATA – CONFIDENTIALITY

We will not disclose personal data concerning you or anyone in the same household to external parties, except when the disclosure of personal data occurs: With the consent of the person concerned, With legal authority or regulations issued pursuant to law, By order from a court or other authority, or As part of debt collection, etc., where there are legitimate reasons. The duty of confidentiality does not, however, prevent Vincci from making the aforementioned personal data available to companies that, by agreement with Vincci, manage the technical or administrative operation of our services. When we provide personal data to companies as mentioned here, we ensure that these third parties comply with Vincci's requirements for the processing and use of personal data and current legislation.

7. YOUR RIGHTS

You have the right at any time to access the information Vincci has registered about you. You can also request the rectification and deletion of personal data in accordance with applicable legislation. If you wish to rectify, disclose, or delete data, please contact us by email at post@vincci.no or by phone at 916 11 920. If you have experienced something you believe is a violation of the regulations, you can complain by sending a written inquiry to the Norwegian Data Protection Authority, Postboks 8177, 0034 Oslo. The Data Protection Authority will then consider pursuing the matter further. You can contact us if you want more information about Vincci's processing of personal data.

8. REVISION OF THIS PRIVACY POLICY

We may change this privacy policy if: The processing of personal data changes, or Revision is deemed necessary due to changes in laws or regulations issued pursuant to law. Vincci will make any changes clearly visible, but we generally recommend that you read this privacy policy at regular intervals when visiting our websites.